Contact Us

You can reach the Non Gamstop Casinos editorial team by email at [email protected]. We read everything that arrives, and we aim to reply to genuine reader enquiries within a couple of working days. This page explains what we can help with, what we cannot, and — importantly — where to go instead when your problem is with a casino account, a stuck withdrawal or your own gambling.

What to include when you contact us

Most enquiries stall because the message is too vague to act on. A short, specific email gets a useful answer faster.

1. The page you are writing about — the URL or the title, so we can check the exact wording you saw.
2. The casino involved, if any, and the date you saw the offer or term. Bonus terms change without notice, so a date matters.
3. What you think is wrong or unclear — a wagering figure, a payment method we list, a withdrawal limit, a licensing statement.
4. Evidence where you have it — a screenshot of terms, an email from the operator, a dated page. We take corrections seriously, and evidence lets us act on them.

Please do not send account numbers, card details, passwords, copies of your passport or any other identity documents. We never need them, and we will delete anything of that kind that reaches us.

Where we can genuinely help

• Corrections and complaints about our content. If a bonus percentage, a wagering requirement, a minimum deposit or a licensing description on this site is wrong or out of date, tell us and we will check and amend it.
• Questions about how something works. Wagering maths, game contribution rates, bonus cashout caps, KYC checks, source-of-funds requests, cash-out on a bet slip — we can explain the mechanics in plain terms.
• Reader experiences. Good or bad, dated accounts of how an operator handled a withdrawal or a verification request feed into our research.
• Press, licensing and business enquiries. Use the same address and mark the subject line accordingly.

What we cannot do

• We cannot open, close, unlock or verify a casino account. We are a publisher, not an operator, and we have no access to anyone's account systems.
• We cannot release a withdrawal, reverse a deposit or overturn a confiscated bonus. No publisher can, and anyone who tells you otherwise is not being straight with you.
• We cannot give you legal, tax or financial advice.
• We cannot remove you from GAMSTOP or shorten an exclusion period. Only GAMSTOP can, and only once the minimum period you chose has run its course.

How this site is funded

Some of the links on Non Gamstop Casinos are commercial. If you follow one and open an account, we may earn a commission from the operator. That arrangement pays for the research and does not decide who appears, in what order, or what we say about them. Every write-up below carries at least one drawback for that reason. Nothing on this site is a recommendation to gamble, and no casino can buy a better assessment by contacting us.

Before you email us about an offer

A large share of the questions we receive are about welcome bonuses on new casinos not on GamStop, so it is worth setting out how we look at the leading ones. The headline percentage is the least useful number on the page; the wagering multiple, the maximum bet while a bonus is live, the expiry window and the cap on what you can withdraw from bonus funds decide whether an offer is worth anything.

Betmica

Betmica sits top of our list because its advertised package — 570% up to £5,700 plus 270 free spins — is quoted in pounds, which removes the currency-conversion question that trips up UK players at euro-denominated sites. Sterling accounts mean your debit card is not charged a conversion margin every time you deposit or cash out. The obvious limitation is scale: a bonus of that size almost always carries a high wagering multiple and a cap on bonus-derived withdrawals, and a 570% match only pays out in full on a deposit most readers will not make. Check the multiple, the maximum bonus bet and the expiry date in the terms before you deposit anything.

Kikibet

Kikibet is here for a similar reason — a 350% match up to £5,555 with 300 free spins, again priced in sterling — but with a lower headline percentage, which in practice often means less punishing conditions attached. Free spins are usually locked to specific slots and carry their own wagering on winnings, separate from the cash match. The drawback is that a package split across a deposit match and a spin allocation gives you two sets of terms to satisfy, and two expiry clocks running at once.

Betninja

Betninja takes a plainer approach: £1,000 and 100 free spins for all new players, with no percentage gymnastics. For readers who want to know what they are actually being offered, that clarity counts. The trade-off is a smaller ceiling than the packages above, and "all new players" still means the usual eligibility rules — one account per person and household, minimum deposit to qualify, and verification before any withdrawal is paid.

The rest of the list at a glance

These are editorial ratings from our own research, not customer review scores, and offers change. If you find one of these terms has moved since our last check on 23/09/2026, that is exactly the kind of message we want.

Money questions we answer most often

Deposits at sites outside the GamStop scheme are typically made by debit card, bank transfer, e-wallet or cryptocurrency. PayPal is rare at offshore casinos and should never be assumed — check the cashier before you register rather than after. Where an account is held in euros or dollars, as at several sites above, your bank or card issuer may apply a conversion charge on the way in and on the way out; a sterling account avoids that. Minimum deposits are usually modest, but the minimum needed to qualify for a welcome bonus is often higher, and that figure is the one to look for.

On the way out, expect e-wallets and crypto to clear faster than bank transfers, expect a weekly or monthly withdrawal ceiling, and expect identity verification before a first payment. KYC means proof of identity and address; larger or unusual balances can also trigger source-of-funds checks, where the operator asks how you came by the money you deposited. None of that is unusual, but it does add days. If a withdrawal is refused, your route is the casino's own complaints procedure first, then whatever alternative dispute resolution body its licence names — not us.

What these sites actually offer

The catalogues at the casinos above are built around slots — including progressive jackpot titles — alongside table games such as blackjack, roulette and baccarat, and live dealer rooms streamed with a human croupier. Return to player and volatility vary by title and are published by the software provider, not the casino; a high-volatility slot pays less often and larger, which matters when you are trying to clear wagering within an expiry window. Most of these platforms are built mobile-first, so the game range in a browser on a phone is close to the desktop one.

Several of the operators listed also run a sportsbook on the same wallet, covering pre-match and in-play markets, accumulators, bet builders, cash-out and esports. Sports free bets usually carry minimum qualifying odds — commonly around 1.50 in decimal terms — and a shared wallet means casino bonus funds and sports funds can interact in ways the terms spell out. CoinPoker's proposition differs from the rest: it is poker-led rather than slots-led, which changes both the bonus structure and how wagering is measured.

Licensing, eligibility and the limits of what we do

You must be 18 or over to gamble. The UK Gambling Commission licenses operators serving Great Britain, and every UKGC licensee must take part in GAMSTOP, the national self-exclusion scheme. Casinos outside that scheme are licensed elsewhere — Curaçao is the most common jurisdiction — and accepting British customers is not the same thing as being authorised to serve them. The practical consequence is that UKGC protections, including GAMSTOP registration and the Commission's complaints framework, do not apply; you rely instead on the overseas regulator named in the site's own terms, and on that licence's dispute process. Verify a licence on the regulator's register rather than trusting a footer badge. Northern Ireland is governed by separate legislation from Great Britain, so the regulatory picture is not uniform across the UK.

If you are currently registered with GAMSTOP, the honest answer is that seeking out sites outside the scheme works against the decision you made. If gambling has stopped being entertainment, contact GamCare on the National Gambling Helpline, free on 0808 8020 133, open 24 hours. Blocking software, bank gambling blocks and deposit or loss limits are all worth setting up before, not after. Our responsible gambling guidance covers the practical options in more detail.

Other ways to reach us

Email is the only channel we operate. We do not run a phone line, and we do not offer live chat — a two-person editorial desk does neither well. If your message concerns how we work or who writes here, our editorial background answers most of it, and the site terms set out the basis on which this information is published. Anything else, write to [email protected] and tell us what you need; a short, dated, specific email is the fastest route to a useful reply.